PPL - Technology & Employment Specialist

Two CTEP members instruct using a projector and Powerpoint at the front of a classroom with students.

Partner Agency: Project for Pride in Living
Location(s): PPL Career Center (1021 E. Franklin Ave, Minneapolis, MN 55404)
Site Supervisor:  Kyle Jones, Employment Services Manager, Access Program

CTEP Program Description
The AmeriCorps Community Technology Empowerment Project (CTEP) bridges the “digital divide” for
new Immigrants and low-income communities in Minneapolis and St. Paul. Join AmeriCorps CTEP and
help make the information age accessible to all. CTEP is a project of Saint Paul Neighborhood Network

Site History and Mission
Project for Pride in Living, Inc. (PPL) is a nonprofit organization dedicated to empowering low-income
people to become self-reliant through integrated services. Our mission: PPL builds the hope, assets, and
self-reliance of individuals and families who have lower incomes by providing transformative affordable
housing and employment readiness services. PPL began as an affordable housing developer in 1972, and
has since become a robust multi-service agency that today serves more than 13,000 low-income people
Here’s a glimpse into the work of PPL
PPL strives to be an equitable and inclusive organization committed to elevating the voices of the
communities we serve who are disproportionately affected by systemic inequities.

Specific Site Responsibilities
This position brings technology and employment services to many people who traditionally have
barriers to accessing these resources. There is one CTEP position at this location. This member will serve
in the PPL Career Center, providing 1:1 direct service and workshop facilitation to support participants
with technology skills and access, employability, and job search.

Specific duties will include:

  • Provide a friendly and welcoming learning environment for participants on site
  • Develop one-to-one relationships with participants and increase participation through outreach
  • Provide group and one-to-one technology-based services to include digital literacy, employment, education, access to benefits, and navigating online resources
  • Update workshop curriculum as needed to meet programming needs
  • Collaborate with program staff to coordinate and service residents/participants with diverse needs; determine participant needs through intake and assessments, utilize case management best practices to track residents/participants, program goals and outcomes
  • Attend regular team meetings, trainings, and collaborate with various PPL teams and departments to integrate services and connect residents/participants to services and programs
  • Plan and facilitate trainings related to leadership development, digital literacy, and employment services
  • Network and collaborate with community agencies to connect participants to resources, services and programs
  • Recruit resident and community volunteers to work with PPL programs
  • Train and supervise community volunteers for on-site computer labs

Preferred Site Schedule for Member
On site, Monday – Friday primarily between the hours of 8:30am-4:30pm
In addition, members attend professional development days with their fellow CTEP members to
enhance service-readiness skills, personal attributes at the service site, and citizenship skills. These
Corps days take place once per month, and these trainings
are mandatory. Members also attend statewide AmeriCorps events, such as the Martin Luther King Day
celebration, and may serve on the statewide InterCorps Council.

Site Environment
This position offers CTEP members the opportunity to serve alongside PPL’s group of dedicated social
service and employment training providers as fully-integrated site team members. Through colleagues,
additional trainings, and direct experience, CTEP members will have access to professional development
opportunities including DEI, trauma-informed care, poverty-reduction strategies, case management,
housing policy and operations, employment and training and social work. We take a personal and
holistic approach to solving social issues and are fortunate to have an innovative and caring group of
professionals working together to create a supportive environment.
The PPL team is passionate, creative, and supportive. We are dedicated to racial equity and inclusion,
passionate about addressing the drivers of poverty, creative and innovative in doing that work, and
provide a supportive culture of learning.
CTEP members work individually, with other CTEP AmeriCorps members, PPL team members, and
partner with staff across PPL programs. Members will work primarily with PPL Career Center
CTEP members will be officed at the PPL Career Center located in the Phillips neighborhood serving a
diverse population of adults. This site works with many individuals that are new immigrants, lower-
income, experiencing homelessness, have a disability, and/or mental health concerns.

Members will have opportunities to travel to other PPL sites or community organizations. Members will
use Office 365, PC computer, printer, projector, fax, Zoom, and Google Classroom in their job.

How to Apply
Apply online at https://my.americorps.gov/mp/login.do and click on “Apply to Serve” (be sure to search
for the “Community Technology Empowerment Project” or “CTEP” when asked to indicate what
program you would like to send your application to). Contact: Tess Hackbarth, hackbarth@spnn.org.
We are committed to recruiting and engaging individuals without regard to disability, gender, race,
religion or sexual orientation. Reasonable accommodations will be made upon request. Alternative
formats of this document are also available.