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City of Minneapolis Digitial Equity Initiative

Technology Literacy Coordinator

Position:  CTEP AmeriCorps Member
Program:  Community Technology Empowerment Project
Partner AgencyCity of Minneapolis
Location(s)310 4th Ave S, Room 400 Minneapolis
Name of Site Supervisor and Title: Elise Ebhardt, Interagency Coordinator

CTEP Program Description

The AmeriCorps Community Technology Empowerment Project (CTEP) bridges the “digital divide” for new Immigrants and low-income communities in Minneapolis and St. Paul. Join AmeriCorps CTEP and help make the information age accessible to all.  CTEP is a project of Saint Paul Neighborhood Network (SPNN).

Site History and Mission

The Twin Cities has the nation’s highest unemployment disparity: while the overall unemployment rate is about 6%, the rate jumps to almost 10% for Latinos and 18% for African Americans (Economic Policy Institute, 2011). In the 2012 City of Minneapolis Community Technology Survey, more than 28% of residents lack home broadband access and only 69% of those surveyed felt comfortable with searching and applying for jobs online.

The City of Minneapolis is working on closing the digital divide and is committed to achieving digital inclusion goals over the next several years. The City's IT department is partnering with other City departments to close racial/ethnic employment disparities that exist within our communities.

The City's digital inclusion goals include deploying computers and Internet service to job seekers who don't have a computer with Internet at home.The CTEP Member will help implement the program with employment, economic development and community service agencies, provide follow up services with participants and provide ongoing digital literacy training and mentoring.

As we move further into a technology-based society, city government can act as a catalyst to ensure that Minneapolis is a digitally inclusive community - so all residents can participate in the benefits of the digital society.

Preferred Site Schedule for Member

Flexible. Would include occassional weekend and evening hours.

Site Specific Responsibilities

Working with supervisor, City staff and community members, the CTEP Member will:

  • Teach technology literacy skills with the City’s mobile computer lab (6 laptops) using the Northstar Digital Literacy Standards as a base. Outreach sessions will connect residents to programming at Minneapolis Workforce Centers, online employment and educational tools, community technology centers, and promote computer and Internet resources for low-income residents.
  • Create training and outreach materials on how to use technology to meet employment, academic, personal and community goals; customize training materials and approach based on specific audience interests. 
  • Enhance existing and establish new connections community organizations and residents and create new digital literacy training and outreach initiatives to meet the technology needs and interests of Minneapolis residents; use the City’s Community Technology Survey data to initiate change. (link to )   
  • Develop relationships with Minneapolis Neighborhood Associations and Business Associations to raise awareness of community technology resources, workforce training programs and to promote the Northstar Digital Literacy Assessments.
  • Build relationships and set up a process for students and professionals in the Twin Cities to support community technology programs.
  • The position also provides an opportunity to learn and leverage the City’s communication tools (website, government cable channel, video, social media, email subscription services) to increase reach and impact with residents, businesses and community organizations.
  • The Member will need to be comfortable getting around town throughout the year and working in a variety of settings at community sites, including community rooms at Minneapolis Public Housing facilities. Ideally, candidates will have a valid driver's license and provide own vehicle for transportation (proof of auto insurance will be required) although having a car is not required for the position.  Authorized parking expenses will be paid by the City, and mileage for transportation for the position will be reimbursed.

Site Environment

Downtown office location within the Flour Exchange Building. The CTEP Member will have their own personal work space with a desktop or laptop computer, connection to city network and email, city Intranet for employees. Our office has access to the Minneapolis Skyway system.

How to Apply

Apply online at and click on “Apply to Serve” (be sure to search for the "Community Technology Empowerment Project" or "CTEP" when asked to indicate what program you would like to send your application to).  Contact: Joel Krogstad,, 651.556.1384

We are committed to recruiting and engaging individuals without regard to disability, gender, race, religion or sexual orientation.  Reasonable accommodations will be made upon request.  Alternative formats of this document are also available.