City of Minneapolis Information Tech Department

Technology Literacy Coordinator

Position:  CTEP AmeriCorps Member
Program:  Community Technology Empowerment Project
Partner AgencyCity of Minneapolis Information Technology Department
Location(s)310 4th Ave S, Room 400 Minneapolis
Name of Site Supervisor and Title: Elise Ebhardt, Interagency Coordinator

CTEP Program Description

The AmeriCorps Community Technology Empowerment Project (CTEP) bridges the “digital divide” for new Immigrants and low-income communities in Minneapolis and St. Paul. Join AmeriCorps CTEP and help make the information age accessible to all.  CTEP is a project of Saint Paul Neighborhood Network (SPNN).

Site History and Mission

The City of Minneapolis provides a stable work environment for its staff, and has been involved in digital inclusion efforts since 2006 when the Wireless Minneapolis Community Benefits Agreement was crafted based on extensive community outreach and input.

The City's IT Vision includes a component for closing the digital divide, and our CIO is committed to achieving digital inclusion goals over the next several years. In addition, the City's Civil Rights and Community Planning and Economic Development Departments are committed to closing the racial/ethnic gap in employment disparities that exist in Minneapolis.

Preferred Site Schedule for Member

Flexible. Would include some weekend and evening hours. Public access to free use of computers, Internet and training opportunities drops significantly in the evening and on weekends, so we'd like the CTEP Member to assist us in addressing these gaps.

Site Specific Responsibilities

The CTEP Member will travel to a variety of locations in Minneapolis to provide direct service, and to collaborate with partners. The Member will need to be comfortable getting around town throughout the year in the varied Minnesota climate conditions, and working in a variety of settings at community sites, including community rooms at Minneapolis Public Housing facilities. Position requires ability to travel to a variety locations throughout Minneapolis to provide service at community locations. Ideally, candidates will have a valid driver's license and provide own vehicle for transportation (proof of auto insurance will be required) although other transportation options will be considered. Authorized parking expenses will be paid by the City, and mileage for transportation for the position will be reimbursed.

  • The City's digital inclusion goals include deploying computers and Internet service to job seekers who don't have a computer with Internet at home - to address both the digital divide and the racial employment and academic gaps in Minneapolis. The CTEP Member will help implement the program with employment service agencies, provide follow up services with participants and provide ongoing digital literacy training and mentoring.
  • Establish connections with and provide digital literacy training for Minneapolis Public Housing residents:
  • Link residents to Workforce Centers, provide digital literacy training, and facilitate successful completionof the Northstar Digital Literacy Assessment
  • Work with MPHA Resident Council to arrange outreach sessions at MPHA facilities, using laptops to demonstrate skills and opportunities and to provide one on one computer assistance. Outreach sessions will connect residents to programming at Minneapolis Workforce Centers, online employment tools including the Department of Employment and Economic Development's Positively Minnesota's website, communitytechnology centers, and promote computer and Internet resources for low-income residents.
  • Create training and outreach materials on how to access free Wireless Minneapolis Community Accounts at public locations.
  • Develop relationships with Minneapolis Neighborhood Associations and Business Associations to raise awareness of community technology resources, workforce training programs and to promote the Northstar Digital Literacy Assessments.
  • Build relationships and set up a process for IT students in the Twin Cities, and Minneapolis Community
    Education to support community technology programs.

Site Environment

Downtown office location within the Flour Exchange Building. The CTEP Member will have their own personal work space within the City's IT Department with a desktop or laptop computer, connection to city network and email, city Intranet for employees. Our office has access to the Minneapolis Skyway system.

How to Apply

Apply online at and click on “Apply to Serve” (be sure to search for the "Community Technology Empowerment Project" or "CTEP" when asked to indicate what program you would like to send your application to).  Contact: Joel Krogstad,, 651.556.1384

We are committed to recruiting and engaging individuals without regard to disability, gender, race, religion or sexual orientation.  Reasonable accommodations will be made upon request.  Alternative formats of this document are also available.

Saint Paul Neighborhood Network is a community media center. SPNN empowers people to use media and communications to better lives, use authentic voice and build common understanding.  We operate five channels on the Comcast cable system and reach over 55,000 cable households in Saint Paul, Minnesota.

This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 License.

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